Investor grievance redressal
If something has gone wrong, here is how to tell us — and where to go next.
Step 1 — Tell us
For any complaint about our mutual fund distribution services, contact:
Bhanu Pratap Jain, Founder & CEO
Email: [email protected]
Phone: +91 88110 42304
Dhansanchay, 1st Floor, Ankit Towers, S.R. Lohia Road, Tinsukia — 786 125, Assam.
Please mention your name and PAN (or client code) so we can identify your account. We will acknowledge your complaint within 2 working days and aim to resolve it within 30 days.
Step 2 — Escalate
If you are not satisfied with our response, you may approach:
- The fund house (AMC) concerned, or its registrar (CAMS or KFintech), for matters relating to your folio or transactions.
- SEBI SCORES — SEBI's online complaints system: scores.sebi.gov.in.
- SMART ODR — the securities market's online dispute resolution portal: smartodr.in.
- AMFI, the association with which we are registered as a Mutual Fund Distributor: amfiindia.com.
Complaints about your personal data
For questions or complaints about how we handle your personal information, see our privacy policy.